Policy Statements

disability access management plan

The Red Door Community Church disability access management plan is to ensure that our facilities can accomodate people with physical disabilities in a safe, equitable and dignified way. For more details on this plan click here.

Vulnerable Persons Policy

The Red Door Community Church is committed to promoting and protecting the interests and safety of all people. We have zero tolerance towards the abuse of any person. Everyone working or volunteering at The Red Door Community Church is responsible for the care and protection of all people and reporting information about any form of abuse is to be normative.

For more details on our policy as it pertains to:

PRIVACY AND SECURITY POLICY

The below policy applies to the site www.thereddoor.cc

The site www.thereddoor.cc is bound by the National Privacy Principles contained in the Commonwealth Privacy Act.

This policy sets out how The Red Door Community Church uses your personal information and explains:

1. What kind of personal information the site www.thereddoor.cc collects and how it is collected
2. How the site www.thereddoor.cc uses the information you provide
3. Disclosure
4. How the site www.thereddoor.cc treats sensitive information and the management and security of personal information
5. Seeking access to the personal information the site www.thereddoor.cc holds about you
6. How to contact the site www.thereddoor.cc
7. Security Policy

The site www.thereddoor.cc may, from time to time, review and update this privacy policy statement to take account of new laws and technology and changes to the site www.thereddoor.cc’s operations. All personal information held by the site www.thereddoor.cc will be governed by its most recent policy.

1. What kind of personal information we collect and how it is collected

The site www.thereddoor.cc collects personal information from a variety of sources, including from members of the public, advertisers, and business partners.

In general, the personal information The Red Door Community Church collects includes (but is not limited to) name, address, contact details, and, where relevant, financial information, including credit card information, and banking details.

Personal Information you provide: We store the personal information you enter in our The Red Door Community Church database. We obtain most personal information through the site www.thereddoor.cc membership registration process and updates to membership details. You may provide information when you request or acquire a product or service from the site www.thereddoor.cc, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with the site www.thereddoor.cc by e-mail, telephone or in writing (for example if you contact customer service or provide feedback).

Automatic collection: Cookies: We may use a feature of your browser called a cookie to assign your computer a ‘User ID’. Cookies do not contain information by which the site www.thereddoor.cc can identify you. They identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. To disable your cookies, please refer to the help menu within your Internet browser.

Indirect collection: the site www.thereddoor.cc endeavours to collect personal information about an individual only from that individual. In some circumstances the site www.thereddoor.cc may obtain personal information from a third party. If you provide personal information about another person to the site www.thereddoor.cc, the site www.thereddoor.cc requires that you inform that person you have done so and provide them with a copy of this policy.

2. How the site www.thereddoor.cc uses the information you provide

The site www.thereddoor.cc may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. The site www.thereddoor.cc generally uses personal information to:

provide you with products or services you have requested;
personalise and customise your experiences on the site www.thereddoor.cc;
help the site www.thereddoor.cc manage and enhance its services;
communicate with you;

3. Disclosure

The Red Door Community Church may also provide your information to third parties engaged by the Church to perform functions on its behalf, such as: processing credit card information, mailouts, and debt collection.

4. How we treat sensitive information

The site www.thereddoor.cc protects the personal information holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, pass word access, secure servers and encryption of credit card transactions.

5. Seeking access to the personal information we holds about you

You have the right to seek access the personal information held about you and to advise the site www.thereddoor.cc of any inaccuracy. There are some exceptions to this right set out in the Privacy Act.

If you make an access request, the site www.thereddoor.cc will ask you to verify your identity and specify what information you require.

6. How to contact the site www.thereddoor.cc

If you have enquiries or wish to provide feedback about this policy, please mail to The Red Door Community Church at PO Box 3836, Success, Western Australia, 6964.

7. Security Policy

When giving to The Red Door Community Church your financial details are passed through a secure server using the latest 128-bit SSL (secure socket layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our privacy policy, please contact us at enter@thereddoor.cc

8. Refund Policy

Please check carefully any giving or payment amounts prior to completing your transaction. We do not give refunds if you simply change your mind or make a wrong decision on how you wish funds to be allocated. However, if you believe that a genuine error has been made in connection with an online or physical donation, please contact our accounts department immediately at accounts@thereddoor.cc. As your giving is being made here online without our assistance/ involvement, we ask that you complete your details and the amount of your donation carefully as it involves a substantial amount of administrative time to deal with and rectify any errors. We are unable to give tax receipts for you giving because giving to a church in Australia is not tax deductible. All online giving is done in Australian Dollars and is GST free.